194 Upper Richmond Road
London SW15 2SH
Tel: 020 8780 1100
Fax: 020 8780 0872
139 Lower Richmond Road
London SW15 1EZ
Tel: 020 8780 3604
Fax: 020 8789 5952
The Lettings Process For Tenants


The team here at Warrens will be as flexible as possible to enable you to view properties at a convenient time. Should you not be able to view during office hours, please let us know and we will try to work around you. Do bear in mind that most of our properties are occupied so we need to take this into consideration and give the occupants as much notice as possible.


Once you have chosen a suitable property you will be asked to complete an Offer Form which we shall submit to the Landlord. We also ask potential Tenants to fully outline all special conditions or requests at this stage so that these can be included in the negotiations. Should any requests be made after the offer has been agreed, we cannot guarantee their acceptance.

Holding Deposit:

When an offer has been accepted by the Landlord, you will be required to pay a holding deposit (equivalent to a weeks rent) to demonstrate your good intent to proceed with the tenancy. The holding deposit may be non-refundable should you withdraw from the rental, provide false or misleading information or fail a Right to Rent check 

Security Deposit:

A security deposit (five weeks rent where the annual rent is less than £50,000 and six weeks rent where the annual rent is above £50,000) will be payable prior to the commencement of the Tenancy and will be held by Warren in our Client Account for the duration of the Tenancy. Should your landlord request to hold your deposit, you will be notified in advance. All deposits held by Warren are insured with My Deposits (www.mydeposits.co.uk), a Government accredited deposit company.  



You will be required to pass referencing before you can take occupation. You will be required to complete a referencing application form which will be passed to a company called Let Ref for processing. 


We will draw up an Assured Shorthold Tenancy Agreement, which will be sent out to you shortly after your offer has been accepted. 


We accept payment by bank transfer direct to our Clients Account. We can also accept payment by Cheque or Bankers Draft/ Building Society Cheque, but please be advised we require a minimum of 7 working days for a personal cheque to clear. We will provide our bank details upon request. Please can you ensure all transfers clearly show either your name and/or the property address as a reference to enable it to be allocated to your file.

Warrens are members of Client Money Protect.